INSPIRATIONS
Do you now know what works for your employees and where your levers are for employee retention, employer attractiveness, and job satisfaction? Here you will find explanations and further information on the PERSENTIS factors: carefully researched facts, considerations, and practical implementation examples.
01 | Emotional Factors
The personal connection must be right, because people want to pursue their work gladly and with all their heart. Positive relationships within the team, with superiors and customers, a fair and open approach, a harmony of core values—these are what matter, allowing an inner bond to form and grow. Emotionally oriented employees are the most loyal and will go through fire for their employers and colleagues.
02 | Calculative Factors
Performance and compensation are carefully weighed against each other, as measurable benefits take center stage here. Calculative factors such as location, financial security, suitable working hours, etc., usually play a major role during life stages when employees have a family to support. For individuals with time-intensive hobbies or other commitments, practical job benefits also carry more weight than personal fulfillment. Calculative-oriented employees are the least "high-maintenance." When the general conditions are right, they are happy to commit themselves fully.
03 I Growth-oriented factors
Professional and personal development are the focus here, as people do not want to be just a cog in the machine, but rather want to make the most of themselves and their lives. Peak motivation arises when there are high goals to achieve and a vision to realize. Open and transparent communication, tasks that allow for personal growth, and a shared goal are therefore fundamental prerequisites. Growth-oriented employees never shy away from a challenge; they bring a breath of fresh air and innovation to the company.
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Manstein Verlag
Fachmedien mit Tiefgang Als renommierter Fachverlag mit den Themenschwerpunkten Kommunikation, Handel, Textil und Hospitality – flankiert von hochkarätigen Fachveranstaltungen – setzen wir seit Ja ...
The art of the fine distinction: Candidate selection with profiles
Imagine sitting in a restaurant and being handed the wine list. Page after page of impressive names: a delicate Chasselas, a robust Pinot Noir, a velvety Merlot, a crisp ...
IN HARMONY OF VALUES
Employee identification means recognizing oneself in the task, the work, or the values of the company. Often, identification is also described as the "bond" between employee and employ ...
Change readiness
How well prepared are employees for an upcoming change and what is their attitude towards it? ...
TOGETHER WE ARE UNIQUE
Strong performance through employee identification Asking employees to get the company logo tattooed would probably be asking too much. But that's not necessary at all, it's already enough if the shirt ...
The Employee Net Promoter Score (eNPS)
What is the Employee Net Promoter Score (eNPS) and how can you use it for your company? The Employee Net Promoter Score (eNPS) stands for the "recommendation rate" or the willingness of employ ...
From feedback to management
16 measurement points that create clarity If you want to manage effectively, you measure human dynamics just as precisely as economic key figures. After all, it is people who drive positive metrics. Away ...
My – your – OUR success
Participation as a driver of retention and engagement Participate = to be there, join in, belong, contribute Participation = Active involvement Participation means that employees actively take part in the compa ...
Funding opportunities for companies in Germany: An overview
Employee retention and engagement are central success factors, especially in challenging times. However, targeted investments are necessary to make both possible. The good news: In G ...
Why you don't have to pay for everything yourself: Funding opportunities for SMEs in Austria
Yes, employee engagement, retention, and savings on turnover costs do not happen on their own. Strategic investments must be made to benefit in the medium and long term. How it works in eco ...
More benefits, less impact: 5 insights on employee retention
The paradox of effort The traditional leadership model in companies is increasingly reaching its limits. Many managers face a frustrating puzzle: Despite investments in benefi ...
Silvia Tiemann
Silvia Tiemann. Making leadership effective. Leadership determines culture, collaboration, and service quality – and thus the success of a hotel. Yet amidst staff shortages, time pressure, and ...
HEAD AND HEART
HEAD AND HEART supports companies where leadership is more than just a function. It is about people who bear responsibility, provide orientation, and shape culture. The consultancy combines executive ...
IT Futures
PERSENTIS is a proud partner in 2026. As part of this partnership, every EXHIBITOR receives 5 matching analyses worth EUR 175 to find out which applicants truly fit the team - ...
10 facts about turnover
There are topics people like to ignore until they become loud. Employee turnover is definitely one of them. A few facts help to better categorize this phenomenon. 1. Turnover is the biggest hidde ...
From feedback to impact: PERSENTIS Analytics completed – and WHAT NOW?
The completion of PERSENTIS Analytics marks an important milestone. Your employees took the time to provide open and honest feedback. They provided insights that...
The toughest jobs of 2025 – and why people still love them
Not all jobs are glamorous – nice, clean, air-conditioned, where you can contribute creatively and fulfill your potential. In some jobs, you literally get your hands ...
From BOUND to CONNECTED
A subtle but crucial difference: People who are connected with us move us forward. People who are bound to us tend to hold us back. Therefore, it makes a significant differen ...
Fax vs TikTok – Generational clichés are best laughed at together.
From the veterans who know processes inside out to the digital natives who can fix the Wi-Fi faster than you can say "got it": When proven methods meet new ones, and experience meets fresh ...
House-special benefits – From the all-you-can-eat buffet to the à la carte menu
Meanwhile, a lot is being done in the hotel industry to keep employees happy and retain them in the business. Whether team events, shopping vouchers, or mountain bikes – companies make an effort with benefits. And ...
Chocolate Hangover – Pain-Free Sobriety After the Probationary Period
The candidates: charming, motivated, flexible. The employers: modern, appreciative, almost like family. During recruitment, everyone shows their best side – which is almost too good to be tru ...
Satisfied employees? Better not.
Because simply "grumbling about it" is not enough in the hotel industry. Especially in hospitality, where emotion, pace, and personal dedication are required daily, a lukewarm "that'll do" simply isn't enough ...
Strong nerves, strong teams: Mental health as a leadership topic in the hotel industry
The hotel industry is one of the sectors with the highest demands on flexibility, resilience, and emotional presence. Guests expect friendliness, attentiveness, and prompt service – regardless of ...
Understanding what drives people: Applications and limits of PERSENTIS Profiling
Personality analyses are now widely used in coaching, leadership development, teamwork, and recruiting. PERSENTIS Profiling also builds on this – with a special fo ...
Mental health in the workplace – employers have a duty
Safe and healthy in the workplace – this should be a given. Just as a fire department commander would never send their team into action without a helmet and protective gear, it is ...
Women in the hotel industry: Between dominance and invisibility
Why courage and self-confidence make all the difference The hotel industry is a sector where women are heavily represented – but the picture at the executive level often looks quite different. Would ...
Simon Schnetzer
Simon Schnetzer is a renowned youth researcher, top speaker, and employer coach dedicated to fostering effective cross-generational collaboration in the workplace. Through his trend studies, he regularly provides dep ...
WHO OFFERS MORE
The race for talent in hotels & gastronomy Good pay, regular working hours, nice teams. Being able to work where others go on vacation – a dream! If you believe the job postings ...
Generation Z and mental health: Why companies need to act now
Mental health in the workplace is long past being just a matter of legal regulations – it is a demand that, above all, younger generations place on their employers. Especial ...
The Psychological Contract – Origin and Evolution
At PERSENTIS, everything revolves around the psychological contract – an inspiring concept that relates to the human aspect of working relationships and proves extremely useful for ...
Tips & ideas for additional questions
Employee surveys offer incredible potential that employers and managers can draw upon to further develop the organization. We at PERSENTIS would have plenty of intere ...
Employees as entrepreneurs within the company: Employee motivation
The transformation of the working world through New Work concepts brings a paradigm shift in leadership and employee motivation. Companies that view their employees a ...
REGISTRATION
To use PERSENTIS, a one-time registration is required. Please follow the link you received with your order. To register, please enter your email address and sel ...
Leadership culture of the future: New Work principles at the helm of modern organizations
The Evolution of Leadership Culture In a constantly changing business world, the demands on leadership culture are also evolving continuously. The concept of New Work, original ...
Building bridges between generations
"Generational diversity in the workplace" is a topic that is brought up again and again – but how many companies really take it seriously? At a time when different generations, such as ...
“We are one big family” – Dream or nightmare?
"We are family", "family-like work environment", "family-run", … statements that are frequently read and heard in job postings or when explaining corporate culture - with the ...
New Work for SMEs – shaping change yourself
The changing world of work is both a challenge and an opportunity for small and medium-sized enterprises (SMEs). The concept of New Work, originally introduced by the social philosopher Frithjof Ber ...
Employee identification must become stronger again in the future.
Employee identification with their company is a key element that determines workforce retention and engagement. In times of change and digitalization ...
Dare to be bold, be emotional
Emotions as a key to authenticity Hiding emotions is a widespread practice in the professional environment, in interpersonal relationships, or in social situations. To ...
Wilfried Blaschke
I am an experienced HR professional with over 25 years in leadership positions. After completing my master's degree in business administration with a focus on human resources at WU Vienna, I started as a cons ...
Markus Kaar
I show managing directors what their team is keeping from them and what it is costing them. Your team knows the truth about your business. You don't. Not out of disloyalty — nobody tells the boss what is really ...
The key to the perfect hotel team. PERSENTIS profiling in action
In the hotel industry, the success of an establishment is closely linked to the quality of its staff. In an industry that thrives on human interaction and excellent service, the right employees ...
Rita Strassburg
I work as an independent consultant for medium-sized companies. My expertise lies in the tension between employer attractiveness, corporate culture, and the brand image of product and u ...
Lifelong learning – a WIN-WIN situation
The world is changing at a rapid pace. New technologies, market demands, and ways of working are constantly emerging. To keep up, companies need employees who are flexible and eager to learn ...
Susanne Vietz
Susanne Vietz is a psychological coach, generational translator, and trainer. Her main areas of focus are generational conflicts and personal development. Susanne knows the prejudices and d ...
LET'S TALK ABOUT TURNOVER
Calculate turnover costs and turnover rate Most companies do not know how high their turnover costs actually are and do not like to talk about it either. Especially because poor ...
10 ALTERNATIVES TO A SALARY INCREASE
A pay rise makes you happy, but not for long... The effect on employee retention and engagement is minimal – and above all, temporary. Often it takes only a few months until the high ...
PLAN – DO – CHECK – ACT
DILIGENCE AND EFFICIENCY WITH THE CIP MODEL “How can we develop our work process so that work is more effective while simultaneously improving quality?” In the 1950s, ...
How women find their own leadership style
Clear, confident, individual Many women in leadership roles – or on their way there – sooner or later face the question: How should I lead? Which leadership style suits me, my team and ...
100% IS THE GOAL
The survey has been set up, those responsible have been informed, and employees know about the upcoming process and trust that they can express themselves openly. Now it all comes down to ...
DEEPLY CONNECTED
THE BEST MEASURES FOR YOUR EMOTIONALLY ORIENTED TEAM You primarily have emotionally oriented employees and are looking for inspiration on how to inspire them and spur them on to peak performance ...
The Two-Factor Theory: Questions for Mr. Herzberg
Herzberg's Two-Factor Theory. One of those wonderful theories that promise to solve the mystery of employee motivation. We are not talking about just any banal theory here. No ...
GROWING TOGETHER
THE BEST MEASURES FOR YOUR GROWTH-ORIENTED TEAM You primarily have growth-oriented employees and are looking for inspiration on how to inspire them and spur them on to peak performance ...
Best Practice FAMILUX RESORTS – Interview with Florian Mayer
"We were able to reduce staff turnover to an all-time low and are now in the comfortable position of not having to speak of a staff shortage in any of our hotels." We spoke with Florian Maye ...
Move from reacting to proactively acting in 3 steps
How to turn fluctuation costs into development capital Investing in employee retention and engagement and avoiding turnover is significantly more economical than replacing s ...
Break out of turnover – navigation starts with the status quo
"Only those who know their location can set the course" applies not only on the high seas, but also to business navigation. Especially when it comes to employee topics. The rep ...
The Psychological Contract in the Workplace: Employee Retention Through Contractual Fidelity
A company's success depends in many ways on employee retention. High employee retention has a positive impact on productivity, success, and the image of a co ...
Create analysis
Back Video tutorial for your first PERSENTIS analysis – In this tutorial, you will be guided step-by-step through creating your first survey. You will learn how to set up a new project an ...
Best Practice – IMHOF PRIVAT HOTELS – Interview with Dennis Imhof
Top hosts in Bavaria are taking the reins when it comes to employee matters. Dennis Imhof, Managing Director of Imhof Privat Hotels and Ambassador of the Young Hosts Forum, has paved the way and tells u ...
Registration
Back CREATE FIRST ANALYSIS Video tutorial for registration at PERSENTIS – https://app.persentis.com - In this tutorial, we show you how to register and create a PERSENTIS user account ...
THE JOURNEY IS THE REWARD
Employees who want to develop further have a lot to offer their employers, but only if they receive the resources and support they need for their success. When the ...
LIVING YOUR CALLING
Do what you love, love what you do. Qualified people want to contribute their skills and focus on things that interest them and promote their competencies. Meaningful work content ...
LOYALTY IS A MATTER OF TRUST
Loyalty is an inner attitude towards others – whether colleagues, partners, friends, or employers. By standing up for one another and supporting each other, deep, strong, and lasting ...
SECURE SUPPORT ON THE JOB
The job you offer your employees is more than just an income. It is a sense of security that provides stability in a constantly changing world and enables long-term planning ...
THE IDEAL FRAMEWORK
Particularly for young people with families, the right framework conditions have always been an important decision-making factor. Private obligations such as childcare simply cannot be ...
POSITIVE CLIMATE ON THE JOB
A respectful coexistence for a productive and fulfilling working life According to a Stepstone study with 22,000 participants, a poor working atmosphere is the 2nd most frequent reason for resignat ...
All for the metrics
The decision to conduct an employee survey in your company has been made. You have taken a decisive step toward greater understanding and connection! First ...
The Employee Net Promoter Score (eNPS)
What is the Employee Net Promoter Score (eNPS) and how can you use it for your company? The Employee Net Promoter Score (eNPS) stands for the "recommendation rate" or the willingness of employ ...
CRITICISM AS A DRIVER OF INNOVATION
Why you should be particularly glad about every kick in the pants Listening to criticism is not necessarily one of the most pleasant things – especially when it concerns your own business, into which ...
THE PSYCHOLOGICAL CONTRACT
Avoiding disappointments during hiring. Everyone wants to present themselves well during a job interview. Both employers and employees put their best foot forward. The employe ...
FROM POTENTIAL TO HIGH PERFORMER
Only 12% of employees are able to perform at their best. There is still potential! A pan-European study by Microsoft involving 20,000 p ...
ATTRACT - RETAIN - PERFORM
PERSENTIS Analytics for greater employer appeal - boosting appeal: PERSENTIS results show how attractive employees themselves rate the employer's offering ...
MOTIVATE BY MOTIVE
Achieving peak performance with the key-and-lock principle! The focus is always on people - each and every individual. At the same time, the many facets, wishes, and visions of a personality cannot ...
THE EMPLOYEE SATISFACTION TRAP
Anyone who is dissatisfied at work cannot deliver the performance they are capable of. Who would bend over backwards when the working conditions are unacceptable and ...
THE RIGHT FUEL
Identifying core motives for strategic retention management Employee retention is considered a central factor for corporate success, although retention does not only mean leaving the compa ...
FORESIGHT REQUIRES CLARITY
Strategic instruments for quantitative and qualitative business growth Given the changes currently taking place in the labor market, it is more important than ever to address the employee subjec ...
QUIET QUITTING
When job resignation becomes a hype. "Actually, I've already checked out mentally, but I'm not telling you." That is the work attitude currently skyrocketing on social networks ...
The unwritten pact: How women in leadership positions are reshaping the psychological contract
Self-confident leadership begins with trust. Women in leadership positions often face unique challenges – not only regarding their professional competencies, but also the expectations ...
ATTRACTIVE AS AN EMPLOYER
Is there a beauty secret? Rarely has the professional world experienced such upheaval as in recent years. A positive side effect: young professionals, high potentials, and previously hard-to-attract ...





































































