In the hotel industry, the success of an establishment is closely linked to the quality of its staff. In an industry that thrives on human interaction and excellent service, the right employees are the key to success. But how do you find them? This is where PERSENTIS Profiling comes into play.

The challenge in hotel recruiting

As a hotelier, you need more than just qualified staff—you need people who fit perfectly into your team and embody your establishment's values. A simple resume or a brief interview often only provides superficial insights. Bad hires can be costly and frustrating for the employer, the employee, and the entire team. How do you figure out who is truly a good fit? By taking a deeper look at candidates' personal qualities and overall compatibility.

What is PERSENTIS Profiling?

PERSENTIS Profiling is an innovative two-way matching system designed to help you find the best candidates for your open positions. Unlike conventional matching systems, PERSENTIS goes beyond evaluating applicants' personal traits, motivations, and soft skills; it also makes it clear whether you are the right employer for each candidate. This ensures that not only one-sided requirements are met, but that there is a genuine, mutual fit.

DATA INSTEAD OF GUESSWORK: How does it work?

Step one: Create a target profile

Think about the ideal person for the open position. You might be looking for someone who not only handles check-in efficiently, but also wins guests over with a charismatic personality. Or perhaps someone whose calm and objective demeanor ensures that standards are precisely maintained even under high pressure? Or someone whose natural drive for innovation brings fresh energy to the team? These requirements flow into the target profile, going far beyond mere technical expertise.

The personality analysis

Now things get really interesting. Applicants go through a personality analysis that helps them—and you—recognize individual strengths, motives, and unique traits. Have you ever considered that the applicant who seems so introverted might actually be your most creative problem solver? Or that the seemingly cool candidate has a knack for making guests smile even in the most stressful situations? This analysis gives you precisely these insights, along with valuable information on how best to support and nurture the individual.

For candidates, PERSENTIS Profiling is the ideal preparation for an interview: they gain a better understanding of their own strengths, motivations, and needs, enabling them to articulate them more clearly in discussions.

The comparison: Target profile meets candidate profile

Now comes the crucial moment: comparing the target profile with the candidate profile. PERSENTIS Profiling shows you at a glance how well the applicant's traits and qualifications match your requirements—and vice versa, how well-equipped you are as an employer to meet that individual's needs and expectations. Does the person fit the team? Will they find a fulfilling workplace in your company? This minimizes the likelihood of bad hires and ensures that the right personalities join your team.

PERSENTIS Profiling is revolutionizing hotel recruiting.

With PERSENTIS, you minimize bad hires and lay the foundation for successful, lasting working relationships. By combining detailed target profiles with in-depth personality analysis, you find not only qualified staff, but people who truly fit your hotel. Not just at the management level, where comprehensive assessments have long been standard practice, but for every single employee—because every individual counts.

And the best part: To get started, you will receive 5 target profiles free of charge and can test PERSENTIS Profiling extensively! Simply register and get started: