Work Climate - Loyalty & Trust - Identification

The emotional bond is the most enduring, but probably also the most "high-maintenance". It is built up through qualities such as openness, fairness and a consonance of values. Emotional factors play a particularly important role in professions with direct customer contact, because here employees represent the company personally as brand ambassadors. If there is an inner bond and a high level of identification, this strengthens the company as a whole. Employees with a strong emotional bond are the most loyal, most faithful and will go through fire together with their team.

On the other hand, strongly emotionally oriented people often find it difficult to maintain a professional distance. Due to their high willingness to "sacrifice" themselves, they are more susceptible to work-related health problems and burnouts.